The reinventor's fieldbook: tools for transforming your government.

Benzer Materyaller

• Banishing bureaucracy : the five strategies for reinventing government / David Osborne and Peter Plastrik.
  Yazar:: Osborne, David, 1951-
  Baskı/Yayın Bilgisi: (2005)
• Reinventing government: how the entrepreneurial spirit is transforming the public sector. David Osborne, Ted Gaebler.
  Yazar:: Osborne, David
  Baskı/Yayın Bilgisi: (1993)
• Harvard Business Review: müşteri sadakatini artırmak / Çeviri: Melis İnan.
  Baskı/Yayın Bilgisi: (2012)
• Return on customer: creating maximum value from your scarcest resource / Don Peppers and Martha Rogers
  Yazar:: Peppers, Don
  Baskı/Yayın Bilgisi: (2005)
• The power of appreciative inquairy: a practical guide to positive change. Diana Whitney, Amanda Trosten-Bloom. 1 st. ed.
  Yazar:: Whitney, Diana
  Baskı/Yayın Bilgisi: (2003)