Search Results - "Müşteri ilişkileri"

The power of appreciative inquairy: a practical guide to positive change. Diana Whitney, Amanda Trosten-Bloom. 1 st. ed. by Whitney, Diana

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Harvard Business Review: müşteri sadakatini artırmak / Çeviri: Melis İnan.

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Müşteri ilişkilerinde hareket noktası: müşteri memnuniyeti ve ölçümü. by Acuner, Şebnem Akın

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Harvard business review: pazarlamayı yeniden keşfetmek. Çev. : İlker Gülfidan.

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Return on customer: creating maximum value from your scarcest resource / Don Peppers and Martha Rogers by Peppers, Don

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The reinventor's fieldbook: tools for transforming your government. David Osborne, Peter Plastrik. 1st ed. by Osborne, David

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Designing the customer-centric organization: a guide to strategy, structure, and process / Jay R. Galbraith. 1st ed. by Galbraith, Jay R.

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Banishing bureaucracy : the five strategies for reinventing government / David Osborne and Peter Plastrik. by Osborne, David, 1951-

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