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Harvard Business Review: müşteri sadakatini artırmak / Çeviri: Melis İnan.
Published 2012
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Return on customer: creating maximum value from your scarcest resource / Don Peppers and Martha Rogers
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Peppers, Don
Published 2005
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Institution
T.C. Strateji ve Bütçe Başkanlığı
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SBB Kütüphanesi
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600 - Teknoloji (Uygulamalı bilimler)
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Peppers, Don
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Rogers, Martha, 1952 -
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Türkiye Metal Sanayicileri Sendikası (MESS)
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İnan, Melis
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English
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