Jackson, P., & Palmer, B. (1989). First Steps In Measuring Performance In The Public Sector: :A Management Guide (1. Edisyon.). Public Finance Foundation.
Chicago Style (17. basım) AtıfJackson, Peter, ve Bob Palmer. First Steps In Measuring Performance In The Public Sector: :A Management Guide. 1. Edisyon. London: Public Finance Foundation, 1989.
MLA (9th ed.) AtıfJackson, Peter, ve Bob Palmer. First Steps In Measuring Performance In The Public Sector: :A Management Guide. 1. Edisyon. Public Finance Foundation, 1989.
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