European Union, European Commission. Directorate - General for the Information Society and Media, & Botterman, M. (2009). Value for citizens: A vision of public governance in 2020. Office for Offical Publications of the European Communities.
Chicago Style (17. basım) AtıfEuropean Union, European Commission. Directorate - General for the Information Society and Media, ve Maarten Botterman. Value for Citizens: A Vision of Public Governance in 2020. Luxemburg: Office for Offical Publications of the European Communities, 2009.
MLA (9th ed.) AtıfEuropean Union, European Commission. Directorate - General for the Information Society and Media, ve Maarten Botterman. Value for Citizens: A Vision of Public Governance in 2020. Office for Offical Publications of the European Communities, 2009.