Return on customer: creating maximum value from your scarcest resource /
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York:
Doubleday / Currency,
2005
|
| Edition: | 1 st ed. |
| Subjects: |
| Physical Description: | vii, 296 p. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0385510306 |