APA (7. basım) Alıntı

Peppers, D., & Rogers, M. (2005). Return on customer: Creating maximum value from your scarcest resource (1 st ed.). Doubleday / Currency.

Chicago Style (17. basım) Atıf

Peppers, Don, ve Martha Rogers. Return on Customer: Creating Maximum Value from Your Scarcest Resource. 1 st ed. New York: Doubleday / Currency, 2005.

MLA (9th ed.) Atıf

Peppers, Don, ve Martha Rogers. Return on Customer: Creating Maximum Value from Your Scarcest Resource. 1 st ed. Doubleday / Currency, 2005.