Mergel, I. (2013). Social media in the public sector: A guide to participation, collaboration, and transparency in the networked world. Jossey-Bass.
Chicago Style (17th ed.) CitationMergel, Ines. Social Media in the Public Sector: A Guide to Participation, Collaboration, and Transparency in the Networked World. San Francisco: Jossey-Bass, 2013.
MLA (9th ed.) CitationMergel, Ines. Social Media in the Public Sector: A Guide to Participation, Collaboration, and Transparency in the Networked World. Jossey-Bass, 2013.
Warning: These citations may not always be 100% accurate.