Harmon, P. (2007). Business process change: A guide for business managers and BPM and six sigma professionals.
Chicago Style (17. basım) AtıfHarmon, Paul. Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals. Amsterdam; Boston: Elsevier, 2007.
MLA (9th ed.) AtıfHarmon, Paul. Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals. 2007.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..