Epstein, P. D. (2006). Results that matter: Improving communities by engaging citizens, measuring performance, and getting things done. Jossey-Bass.
Chicago Style (17. basım) AtıfEpstein, Paul D. Results That Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.
MLA (9th ed.) AtıfEpstein, Paul D. Results That Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done. Jossey-Bass, 2006.
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