Parmenter, D. (2007). Key performance indicators: Developing, implementing, and using winning KPIs. John Wiley & Sons.
Chicago Style (17th ed.) CitationParmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Hoboken, N.J.: John Wiley & Sons, 2007.
MLA (9th ed.) CitationParmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. John Wiley & Sons, 2007.
Warning: These citations may not always be 100% accurate.