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|a 658.4013/ASS
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|a Assessing for excellence:a practical guide for successfully developing, executing and reviewing a self-assessment strategy for your organization.
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|a Brussels, Belgium:
|b EFQM,
|c 2003.
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|a 54s.
|b şek., tab.
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|a Total quality management
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|a Toplam kalite yönetimi
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| 710 |
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|a European Foundation for Quality Management (EFQM)
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