APA (7th ed.) Citation

Miller, T. I., & Kabayashi, M. M. (2000). Citizen surveys: How to do them, how to use them, what they mean. International City/Country Management Association.

Chicago Style (17th ed.) Citation

Miller, Thomas I., and Michelle Miller Kabayashi. Citizen Surveys: How to Do Them, How to Use Them, What They Mean. Washington, D.C.: International City/Country Management Association, 2000.

MLA (9th ed.) Citation

Miller, Thomas I., and Michelle Miller Kabayashi. Citizen Surveys: How to Do Them, How to Use Them, What They Mean. International City/Country Management Association, 2000.