Niven, P. R. (2002). Balanced scorecard step by step: Maximizing performance and maintaining results. Wiley.
Chicago Style (17th ed.) CitationNiven, Paul R. Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results. New York: Wiley, 2002.
MLA (9th ed.) CitationNiven, Paul R. Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results. Wiley, 2002.
Warning: These citations may not always be 100% accurate.