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|a 350.000684/BEN
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| 245 |
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|a Benchmarking for best practices in the public sector:achieving performance breakthroughs in federal, State and local agencies.
|c Patricia Keehley (ve diğ.) 1.basım.
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| 260 |
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|a San Francisco:
|b Josey-Bass Publishers,
|c 1997.
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| 300 |
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|a 251s.
|b şek., tab.
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| 440 |
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|a The Jossey-Bass public administration series.
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| 504 |
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|a Bibl.:s.241-244
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| 650 |
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|a Kamuda toplam kalite yönetimi
|z Amerika Birleşik Devletleri
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| 650 |
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|a Kıyaslama (yönetim)
|z Amerika Birleşik Devletleri
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| 700 |
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|a Keehley, Patricia
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