Keehley, P. (1997). Benchmarking for best practices in the public sector: Achieving performance breakthroughs in federal, State and local agencies. Josey-Bass Publishers.
Chicago Style (17. basım) AtıfKeehley, Patricia. Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State and Local Agencies. San Francisco: Josey-Bass Publishers, 1997.
MLA (9th ed.) AtıfKeehley, Patricia. Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State and Local Agencies. Josey-Bass Publishers, 1997.
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