Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School.
Chicago Style (17. basım) AtıfKaplan, Robert S., ve David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School, 1996.
MLA (9th ed.) AtıfKaplan, Robert S., ve David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School, 1996.
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